shop policies

Thank you for visiting our shop! We value your business and strive to provide the best products and customer service possible. Please read our shop policies carefully before making a purchase. If you have any questions, feel free to contact us at [Contact Email].

SHIPPING

• Shipping Policy
• Processing Time:

Orders are processed within [Processing Time Frame, e.g., 1-3 business days] after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Here are our estimated delivery times:

• Domestic Shipping: [Estimated Time Frame, e.g., 3-5 business days]
• International Shipping: [Estimated Time Frame, e.g., 7-21 business days]

Shipping Options:

• Standard Shipping
• Expedited Shipping

Customs, Duties, and Taxes:
[Shop Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

RETURNS & REFUNDS

Returns:
We accept returns within [Number of Days, e.g., 30 days] of delivery for a full refund. Items must be unused, in the original packaging, and in the same condition that you received them. To initiate a return, please contact us at [Contact Email] with your order number and reason for return.

Non-returnable Items:

• Digital downloads
• Customized products
• Gift cards
• [Other non-returnable items]

Refunds:
Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [Time Frame, e.g., 5-7 business days].

Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [Contact Email].

Exchange Policy
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Contact Email] and send your item to: [Physical Address].

Order Cancellation
Orders can be canceled within [Time Frame, e.g., 24 hours] of placing the order for a full refund. After this period, we may have already processed and shipped your order.

DIGITAL PRODUCTS

Downloads:
All digital products are available for instant download after purchase. Due to the nature of digital products, we do not offer refunds or exchanges for digital downloads.

License:
All digital products are for personal use only. Commercial use, resale, or redistribution is strictly prohibited.

Privacy Policy
We value your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy Link] for more details on how we handle your data.

Contact Us
Thank you for shopping with us. If you have any questions or concerns about our policies, please contact us at:

• Email: [Contact Email]
• Address: [Physical Address]
• Phone: [Contact Phone Number]